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Friday, October 21, 2005

Negotiating Skills: Communicate Better

A negotiator needs to be a skilled communicator. His role is to deliver and receive information. If negotiating is an art then communicating is like the practice of architecture.

Learning to emphasize or reinforce what you are saying through your body language and demeanor improves your communication. Actors practice or rehearse their lines in front of mirrors to get their entire persona to deliver the "feeling" as well as the line. Attorneys preparing opening and closing arguments do the same thing. Prepare, review, and practice for a meeting until you have mastered the subject matter, know your objectives, and are confident to field issues as they are presented. You want to be able to control and direct the conversation; not be subject to the control of another person.

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