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Friday, October 21, 2005

Communicate Better to Win More

Communicating is a constant in all negotiations; in all interaction for that matter. Understanding the dynamics of effective communications to settle conflict is an important aspect of managing the negotiation process. The challenge to communications during any conflict situation is that listening is typically impaired. Those involved, even when they do listen, are not apt to hear what is being said. To reach an accord the parties need to be able to communicate with each other. The first rule of any negotiation is to open channels of communication.

Communication concepts are important to understanding human interaction.

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