The Article Box

Wednesday, October 26, 2005

Writing Effective Newsletters

It’s obvious but true that your newsletter can only be effective if people bother to read it. Nowadays we are all drowning in an excess of information that comes at us in all directions and in all forms so this really is the biggest obstacle you have to overcome. To persuade your audience to read what you have to say, you should follow some basic rules:

1. Know your readership
My point here is that a newsletter for internal use will not serve for external readers. The two readerships are totally different. So if you want to target both internal readers and, say, customers and clients, you need two separate newsletters. Internal clients will want to keep up to speed with company developments, know about internal opportunities and hear about company successes and the exploits of individuals. Customers and clients will want to know how your products or services can benefit them. They will also want information that shows your track record and helps position you in the sector—in other words information that builds your trustworthiness and credibility and shows the direction you are going in.

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